Arabic/Kurdish Speaking Customer Care Officer
Deadline date
Location
Limassol
Occupational field/position
Administrative, Management and Scientific Personnel
Anthropologists
Employment Type
full time
Required languages
Arabic
Kurdish
English
Duration of work
2020
Years
XM
Details of the job
Arabic/Kurdish Speaking Customer Care Officer
Reference Number: CCOKU1019
The position:
Looking for passionate and self-motivated professionals to join our team. Follow the link to find out more about the position.
The main responsibilities of the position include:
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
Benefit from:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Type of employment: Full time
Location: Limassol, Cyprus
Please visit our website www.xm.com/careers to submit your online application for this position.
All applications will be treated with strict confidentiality!
Required Qualifications/Skills
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Arabic/Kurdish speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Required educational level
College
University
Required languages
Arabic
Kurdish
English