Hotel House Keeper

We are hiring a passionate Housekeeper to join our Front of House team at the Agora
Hotel. In Housekeeping, you will work in connection with our Front of House Manager
& Reception as well as independently to provide unique and memorable experiences.
When a guest walks into any of our rooms – imagine that first look-around they take.
Followed by that sigh of relief because they’ve arrived at their home away from home,
be it for a night or a week, and it’s perfect. Everything is exactly in its place.
Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adds up
to an experience our guests feel great about because they know they’re in good
hands while staying with us. That’s the impact you make with your efforts, which
become even bigger when those experiences add up and create a loyal customer.

DUTIES & RESPONSIBILITIES
● Keep trolleys and store rooms clean and tidy.
● Clean all allocated guest rooms and public areas in the most efficient and
effective way.
● Perform routine walk-throughs and ensure the overall tidiness, cleanliness and
maintenance of the hotel.
● Comply with health & safety regulations to ensure a clean and safe work
environment for guests and staff by placing proper signage as needed.
● Wash, dry, iron, fold and store linen properly.
● Remove trash, dirty linens and room service items.
● Dust, polish and remove marks from walls and furnishings.
● Vacuum carpets and floor-care duties.
● Replace guest amenities and supplies in rooms.
● Make beds and fold sheets.
● Straighten desk items, furniture and appliances.
● Handle promptly all guest clothing handed in for washing/dry cleaning.
● Handle promptly all lost and found items.
● Report deficiencies or damages to the Reception and Management in a
proactive manner.

● Respond quickly to guest and management requests to ensure customer
satisfaction.
● Dispose of waste according to the designated procedures.
● Assist with stock counting.
● Attend training as requested for continuous vocation development.
● Cleaning of public areas including the guests toilets, staff toilets, stairs, floors
and other relevant areas.
● Carry out any other relevant duties as directed by the management.